What should I do about my suppliers before I move?

You need to give your supplier at least two days notice before you move. Your supplier will then arrange for a meter reading to be taken or, more likely, ask you to give them the meter reading. This will be used to calculate your final bill. If you do not tell your supplier that you are moving, you may be liable for the bill at your old address until the earlier of:

• 2 days after you notify your supplier that you have moved, or;

• the date that the meter at your old address is next read, or;

• the date the new occupiers enter into an agreement with a supplier for the supply of the old premises.

Do I incur any charges if I am moving house?

No. You need to give your existing supplier at least two days notice of your move. Other than that, you will not incur any penalties for early contract termination in these circumstances.

How can this service help me when I am moving home?

If you are planning to move, visit this service. We can then help you find and sign up for a new supplier at your new home. We will ensure that your supply starts on the day that you move into the new property.