The introduction of Carrier Pre-Select (CPS) in
2001, a mechanism that allows end-users to select call carriers
without having to dial a prefix or install dial-up boxes at their
homes has created a countless and growing number of competing
phone brands, offering massive savings over BT's prices. As a
result of vigorous competition, Ofcom estimates that the real
price of telephony services has fallen by about 40% since 1996.
Consumers can save between 30% and 70% of their
annual bill by switching their calls to the optimum call package.
However, the complexity involved in discovering their own Call
Profile, combined with the overwhelming level of alternative Providers
and Plans available to choose from, suggests that a large number
of consumers struggle to identify the provider/tariff combination
that is best for them.
The challenge of an Internet price comparison
service like Xelector's is to offer a tool that is intuitive,
easy to use and that delivers accurate savings quotes. Visitors
to the Xelector service are able to define their Call Profile,
including Call Duration, Call Period and Call Destination. Uniquely,
visitors may also define their Call Circle Plan (Friends and Family)
usage, and choose up to five international destinations to compare
prices against. The overriding benefit to the consumer is a savings
quote that reflects maximum accuracy.
View our White Paper on the complexity of fixed
line telephony comparison here
How does it work?
A channel partner (e.g. unravelit.com) adds a link to the Xelector
Telco marketplace to its site. A user visiting the channel partner's
site chooses to compare telephone prices and Xelector searches
for alternative options from a comprehensive panel of suppliers.
The user is presented with current options that include comparing
tariffs, payment options, discounts and incentive information.
With most of the options available, the user can then apply
online to the telephony provider of their choice. Switches are
completed within 2 weeks.
In addition to commission sharing generated through
the Xelector Utilities marketplace, channel partners gain:
Access to a growing comparison market
With more and more people looking for cheaper telephone bills,
channel partners profit from this growth by sharing in the commissions
generated when users switch telephone providers.
Enhanced stickiness
Unparalled comparison shopping experience increases the stickiness
of channel partners’ sites and the length of its users’ visits.
Comprehensive customer service
A comprehensive customer service is provided with the Xelector
Telco marketplace. Web, e-mail and telephone support, plus online
self-service such as FAQs, are available to users.
Brand protection
The Xelector Telco marketplace is built to the highest standards
in reliability and scalability to handle channel partners’ retail
volumes safely. It also maintains the highest levels of security
and privacy for channel partners and users.
If you are interested in Xelector’s Utilities
marketplace please contact information@xelector.com
